Introduction GOeureka is an online booking platform that leverages blockchain technology to tackle current issues in the travel indu...
Introduction
GOeureka is an online
booking platform that leverages blockchain technology to tackle current issues in
the travel industry such as high commission structures imposed by online travel
agencies (OTAs) and the fragmented loyalty programmes within the hotel
industry. The platform is a partially decentralised web and app platform to
provide travellers and hotels direct access to communicate with each
other.
GOeureka’s technical
roadmap presents plans for a fully decentralized platform, as well as a loyalty
network blockchain to facilitate interoperable loyalty points across the travel
industry and possibly across the retail industry. This technical whitepaper
outlines the technology behind the platform and the data that will be processed
off-chain and on-chain.
Developer Stack:
Ø HTML,
CSS, JavaScript, Ionic Framework (Frontend)
Ø Python,
Django, Golang, NodeJS, Solidity, RESTful API (Backend)
Ø PostgreSQL,
AWS (DB & Hosting)
Ø Ethereum
Blockchain & ERC20 Smart Contracts
Loyalty
Programmes
Hotel loyalty programmes
will be integrated into the GOeureka platform, where travellers may earn
loyalty points from the hotels they have booked. Necessary APIs will be provided
for hotels to link their loyalty database with GOeureka. This will help
facilitate the interoperable loyalty points detailed in GOeureka’s official
whitepaper. GOeureka will send and
retrieve data from the hotel’s database to provide real-time updates for users
to track their points and for hotels to track points that users have redeemed
with GOeureka. Research shows that 70%
of customers do not sign up for a loyalty programme due to inconvenience and
time costs associated with registering for a programme . With GOeureka, 1
registration for a loyalty programme is processed and verified in the backend.
Customers will only be required to fill up an online registration form or, if
they are already registered loyalty members, they only need to provide their
pre-registered details (e.g. member ID) and the platform will link and display
their loyalty details.
Services
Dashboard & CMS
Hotels will have access to a services
dashboard and content management system (CMS) that interacts with GOeureka’s
mobile application. Hotels are able to list services that they provide and
directly communicate with guests during their stay. Hotels may subscribe to the
following services:
Ø Housekeeping
Ø Concierge
services
Ø Live
chat
Ø Room
service
Ø Events
In-app notifications will
alert hotels when guests require a particular service. Hotels may update
information and ongoing events in the vicinity, as well as their room service
menu via the CMS.
Hotel
Services
Upon check-in,
authentication tokens will be sent to GOeureka’s hotel CMS and guests will be
matchmade with the hotel they have checked into once tokens are authenticated
in the backend. Hotels and guests will have direct access to each other and
will be able to communicate for the duration of the stay. Guests will be
entitled to the aforementioned hotel services, depending on what hotels make
available.
The
main feature of GOeureka
The GOeureka platform is
adapted to various devices and is easy to use. Project-made intelligence
quickly finds hotels that meet client needs according to the parameters given.
A user can specify any selection criteria, including prices for accommodation,
choice of food and kitchen options, views from windows, etc. GOeur they are
trying to make holiday travelers as comfortable as possible.
GOeureka
vision
GO has a plan to create
an online ecosystem where businesses grow by offering the best services to
tourists. As a technology partner for the hotel industry, GO will offer
applications and web experiences that are simple and direct to users without
high commissions on most sites. By freeing up resources for hotels, GO will
enable them to offer better value and customer service with their resources.
Benefits
of GOeureka
This project is based on
blockchain technology that can be relied upon to store user data in the system.
It is almost impossible to hack because data is stored on distributed network
nodes. Thanks to KYS registration, a traveler is protected from fraud - only
real hotels can register on GOeureka.
Room
Key
To provide full
self-service capabilities, GOeureka will also provide a room key feature on the
mobile app. The availability of the mobile room key depends on the hotel’s
physical infrastructure, but hotels with smart locks or keypad locks will have
the room key feature integrated on GOeureka’s app.
GOeureka will integrate
available developer APIs by major smart lock providers. This technology makes
use of encrypted Bluetooth technology, where authenticated data is sent from
the GOeureka app through the guest’s mobile device to the smart lock network
which then unlocks a guest’s room. Bluetooth technology is found to be a safer
alternative due to encryption and authentication methods available for
Bluetooth transmission as opposed to Wi-Fi protocols that are easily spied on
by other users on the same Wi-Fi network.
More Information :
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